Anti Spam Policy

This Outboxx Anti-SPAM policy is an integral part of the Terms of service that You – as a company or individual using the Outboxx system (Outboxx) – agree to abide by when using Outboxx.

What is SPAM?

SPAM is a commercial email sent to someone who previously did not give the permission to receive such email.

The Outboxx system is a messaging system based on permission.

In case you have questions or want to terminate usage of Outboxx and delete your account, write an email to support[at]outboxx.io

We don’t like SPAM, don’t approve spam activities and we didn’t create Outboxx to be a SPAM tool. This is why we follow the CAN-SPAM ACT.

Messaging with a lot of bounces (5%) or SPAM complaints (0.2%) is flagged and the account suspended or terminated for violation. 

We pre-qualify new users of Outboxx through a vetting process based on M3AAWG’s Vetting Best Common Practices. This is done with the intent of building a community of Outboxx users who benefit exclusively from our priority sending servers.

Guideline

All Outboxx users must send emails under the following guidelines:

  • Contacts have signed up in a form bearing your brand name.
  • Contacts have signed up in some form (online or offline) and have indicated acceptance to receive emails.
  • Contacts have had some commercial relationship with your brand in the last three years.
  • Your subscription process or email include a clear way to unsubscribe/opt-out
  • Your messaging have non-deceptive and clear subject lines
  • Your messaging must include your business contact information – address, email, or phone
  • Your messaging must have a valid reply-to email address that you own or manage

DO NOT send messages to the following contacts:

  • Contacts that have been bought from a provider.
  • Contacts obtained from email extractor (copied randomly from the internet).
  • Contacts who have not been in touch with your company in the past three years.

Unsubscribe

All comercial messages send through Outboxx must have at least one or more unsubscribe options:

  • Unsubscribe through an Outboxx.io link. 
  • Unsubscribe through a form on your website. 

Best practices

Outboxx considers the following as best practices:

  • Send messaging with text and not only images.
  • Send messaging with not more than 2 links.
  • Personalize messaging with information about the recipient.
  • Segment your lists properly.
  • Send messages periodically.

 

If you know of or suspect any violation of our policy, please notify us at support[at]outboxx.io